Service Delivery Leadership Position

4 days ago


Cairns, Queensland, Australia beBeeLeadership Full time $94,500 - $124,995
Lead Service Delivery Specialist

This role will support the department in delivering housing and homelessness services through effective leadership.

  • The key responsibilities of this position include coordinating workload, managing workforce planning to ensure efficient service delivery aligned with customer needs and organisational outcomes.
  • The ideal candidate will foster a team culture that thrives on communication, collaboration, continuous improvement, positivity, safety, learning and capability building.
  • This role also involves contributing to local leadership and promoting a high performance culture that maximises staff potential.
  • Additionally, the successful applicant will apply HR management policies and principles to ensure delivery of consistent service.
  • They will also develop awareness and understanding of protocols impacting Aboriginal and Torres Strait Islander peoples to facilitate improved service delivery and customer outcomes.
  • Finally, this role requires leading and maintaining a workplace safety culture by applying relevant policies and practices.
Required Skills and Qualifications:

Class C Driver's License is mandatory for this role.



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