Workplace Ambassador

1 week ago

Parramatta, New South Wales, Australia JLL Full time

Empowering a Brighter Way

JLL is shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Key Responsibilities:

  • Provide exceptional customer service to meet both internal and external client expectations
  • Greet and assist visitors to the office, ensuring they are appropriately notified
  • Assist in the management and procurement of vendors and services
  • Support financial processes, ensuring accurate and timely completion of requirements
  • Conduct regular safety audits and assist in safety procedures when needed
  • Coordinate meeting room bookings and manage general site cleanliness
  • Escort clients and contractors as required
  • Assist in the property risk management program
  • Act as a first aider and/or emergency warden
  • Participate in disaster recovery and business continuity plans
  • Follow escalation procedures and incident reporting protocols
  • Ensure compliance with JLL's guidelines, procedures, and strategies
  • Employ problem-solving and analytical skills to solve complex problems
  • Achieve Key Performance Indicators and Service Level Agreement targets

Requirements:

  • Extensive experience in property management, hospitality, hotel management, or high-end corporate concierge
  • Strong administrative, communication, and problem-solving skills
  • Proven experience with continuous improvement initiatives and client reporting
  • Professional and friendly corporate image
  • Ability to prioritize and manage multiple tasks in a timely manner
  • Knowledge of occupational safety requirements preferred
  • Ability to work independently and stay calm in high-pressure situations
  • Self-motivated, confident, energetic, and goal-oriented
  • Strong communicator with excellent verbal and written communication skills
  • Exhibits honesty, trustworthiness, and strong organizational skills

About JLL:

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We are committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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