Animal Shelter Operations Manager

5 days ago

Moss Vale, New South Wales, Australia beBeeLeadership Full time $100,596
Animal Shelter Operations Manager Job

This position oversees the daily functions of an animal shelter, ensuring both the well-being of animals and staff members are prioritized in a secure, empathetic environment. Key responsibilities include driving continuous improvement initiatives, supporting staff growth and development, planning, and collaborating with the community to educate and inspire.


Main Responsibilities:
  • Oversee animal care, impounding, rehoming, and compliance with relevant laws and regulations.
  • Supervise a team, including rostering, task allocation, and performance evaluation.
  • Handle challenging or emotional customer interactions in a public-facing setting.
  • Coach staff, engage with stakeholders, and promote a positive team culture.
  • Prioritize tasks, make decisions under pressure, and deliver results.
  • Maintain accurate records and system usage (e.g., Shelter Buddy and NSW Pet Registry).

Requirements:
  • Certificate III in Companion Animal Services (or equivalent experience) and Cert IV in Leadership and Management, or 2 years of relevant experience.
  • Proven leadership skills, strong shelter operations knowledge, customer service expertise, excellent communication skills, high-level organisational skills, and sound knowledge of workplace health and safety responsibilities.
  • Ability to undergo a pre-employment medical check prior to commencement and hold a C Class Driver's License.

This is a chance to lead with passion and make a meaningful difference in animal welfare. If you are driven by making a positive impact, we encourage you to apply for this role.


About This Opportunity:

This role offers a unique chance to lead a team and drive positive change in animal welfare. As Animal Shelter Operations Manager, you will be responsible for overseeing the day-to-day operations of the shelter, ensuring the well-being of both animals and staff members. If you have a passion for leading and making a difference, this could be the ideal role for you.

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