Broome Sales and Customer Service Representative

1 week ago


Broome, Australia Stratco Full time

At Stratco, we are seeking a skilled Sales and Customer Service Representative to join our dynamic team in Broome. This is an excellent opportunity to work with a market leader in the building and renovation solutions industry.

About Stratco

We are an Australian-owned innovator, manufacturer, and marketer of quality products for over 75 years. Our comprehensive range of solutions has been trusted by customers across Australia and New Zealand. We take pride in our sophisticated manufacturing facilities, retail stores, and professional trade representation.

The Opportunity

This role involves providing exceptional customer engagement and service on both telephone and email. You will be processing orders, developing product knowledge, and collaborating with your colleagues. As part of our team, you will have the opportunity to:

  • Process and enter orders & develop product knowledge
  • Provide exceptional customer service with Trade customers
  • Liaise with manufacturing and logistics teams, as well as field trade sales team members
  • Undertake administrative duties to assist internal and external sales teams
  • Collaborate with team members, other business areas, and projects as required
  • Achieve strict adherence to our critical safety rules & contribute to a safe working environment

We are looking for a person with excellent communication skills, passionate about delivering an exceptional level of customer service, and with the ability to build fantastic customer relationships. If you have strong organisational skills with the ability to multitask, an eye for detail and order entry, along with experience gained in a sales/customer service/retail environment, then this could be the perfect fit for you.

Benefits

We offer flexible working arrangements, health & wellbeing initiatives, career development opportunities, paid parental leave, employee referral incentives, and more. At Stratco, diversity and inclusion are cornerstones of our current and future success. We strive to create a culture of equality and enable a diverse and inclusive work environment. Safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'.

Join us at Stratco and be part of our journey in elevating the representation and influence of women within our organisation.


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