Duty Manager
2 weeks ago
About This Opportunity
Belgravia Leisure is seeking a motivated and experienced Duty Manager to join our team. As a key member of our venue operations team, you will play a critical role in ensuring the smooth day-to-day operation of our facilities.
The Role
This position involves overseeing the facility presentation, ensuring a high regard for occupational health and safety, and working closely with the venue manager to meet operational requirements.
- Supervise and provide leadership to facility staff, fostering a positive and productive work environment.
- Provide exceptional customer service, responding to patron inquiries and concerns in a professional and courteous manner.
- E nsure a safe aquatic environment through effective risk mitigation and emergency management strategies.
Key Responsibilities
- Lead by example, promoting a culture of safety and excellence within the team.
- Work collaboratively with the venue manager to develop and implement operational plans, ensuring seamless execution and continuous improvement.
- Maintain accurate records and reports, providing timely updates on facility operations and maintenance needs.
Requirements and Qualifications
To be successful in this role, you will need:
- Experience working in a trade or aquatic environment, preferably in a supervisory or leadership capacity.
- Excellent problem-solving skills, with the ability to think critically and make sound decisions under pressure.
- A high level of flexibility, with a willingness to work across 7 days a week as required.
- The ability to obtain relevant certifications, such as Pool Lifeguard Qualification and First Aid Certificate & CPR.
What We Offer
We offer a competitive salary package, including a base salary of $60,000 - $70,000 per annum, depending on experience.
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