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Partner Success Manager
2 months ago
We are a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our customers' growth. At ServiceRocket, we are committed to the development of every team member and the trust of every customer.
Job SummaryWe are seeking a skilled Partner Success Manager to join our team. As a Partner Success Manager, you will be responsible for building and maintaining strong relationships with our partners, identifying opportunities for growth, and developing strategies to drive success.
Key Responsibilities- Develop and execute partner success plans to drive revenue growth and customer satisfaction.
- Build and maintain strong relationships with partners, including regular communication and issue resolution.
- Identify opportunities for growth and develop strategies to drive success.
- Collaborate with cross-functional teams, including sales, marketing, and product, to ensure alignment and effective execution.
- Manage and maintain accurate records of partner interactions and progress.
- Develop and implement creative marketing campaigns to generate leads and drive partner profitability.
- Minimum of 5 years of experience in customer success, partner success, business development, or account management.
- Strategic understanding of partner ecosystems and go-to-market strategies.
- Excellent communication, negotiation, and problem-solving skills.
- Experience working with CRM and marketing automation tools.
- Ability to analyze data and drive business decisions.
- Self-motivated, results-oriented, and driven to exceed expectations.
We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.
At ServiceRocket, we value diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
