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APS6 - Senior Service Delivery Specialist

2 months ago

Darwin, Northern Territory, Australia Department of Foreign Affairs and Trade Full time
Job Summary

Seeking dynamic and customer-focused individuals to join our team as APS6 Passport Team Leaders. In this role, you will play a key part in delivering exceptional customer service and ensuring timely and responsive passport services in Australia and overseas.

Main Responsibilities:

  • Providing expert customer service and support to clients
  • Coordinating and managing the passport application and lodgement process
  • Working collaboratively with the team to achieve operational requirements

About the Role:

This is an exciting opportunity to join the Australian Passport Office (APO) and contribute to the delivery of secure international travel documentation. As a Passport Team Leader, you will be trained across a variety of duties and expected to be flexible and adaptable to meet operational requirements.

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing opportunities for professional development and growth
  • A competitive salary and benefits package

For more information about this role and to apply, please review the applicant information pack.