Public Library Services Specialist

3 days ago

Canberra, ACT, Australia beBeeCustomerService Full time $82,408 - $95,312

**Job Overview:** Library Services Officer

We are seeking a motivated individual to join our team in promoting and delivering services at public library branches.

The successful candidate will provide excellent customer service to the community, acting as the first point of contact in libraries.

  • High-quality customer service delivery
  • Ability to adapt in emergency response situations and manage conflict resolution
  • Skills and experience in using and promoting current technologies

Key Responsibilities:

  • Act as first point of contact, providing proactive customer service
  • Take ownership of customer queries and complaints resolution
  • Promote services and deliver programs, informing customers of library resources
  • Contribute to continuous improvement and lifelong learning initiatives

Requirements:

  • Able to work evening and weekend shifts
  • Full working rights in Australia
  • A Working with Vulnerable People Check required

  • Public Programs

    3 days ago

    Canberra, ACT, Australia National Library Of Australia Full time

    My Forms- My Tests- My Interviews- My Details**APS3 - Administration Officer, Public Programs - expected vacancy non-ongoing / ongoing**:- Rewarding work with a motivated and engaged team- Excellent opportunity to the enter the APS- Varied and interesting duties connecting people with their national collectionsThe National Library of Australia is seeking an...

  • Library Service Officers

    4 days ago

    Canberra, ACT, Australia Act Government Full time

    Once upon a time, Libraries were a place for only quiet reflection, reading, studious research and silence.Oh, how times have changed.The ACT's public library branches are a growing, vibrant community service, encouraging storytelling, learning, sharing and fun. Now, your local library is a gateway to the wider world where you can lose yourself in stories,...

  • Public Library Assistant

    11 hours ago

    Canberra, ACT, Australia beBeeSupport Full time $60,000 - $96,000

    Job RoleLibrary Support Officer is a role that involves providing assistance to customers in a library setting.This position requires individuals who enjoy helping people, are flexible, and can adapt to a dynamic environment.Main ResponsibilitiesAssist customers in finding resources and answering their queries.Support various programs such as reading...

  • Library Service Ambassador

    5 hours ago

    Canberra, ACT, Australia beBeeCustomerService Full time $76,985 - $82,459

    Key Role in Library BranchesYou will be the welcoming face of our library branches, providing a positive experience for customers. Your responsibilities will include:Assisting patrons in finding their next great read or navigating our digital resources.Supporting programs such as children's activities and literacy initiatives.Maintaining the cleanliness and...

  • Library Support Specialist

    7 hours ago

    Canberra, ACT, Australia beBeeCommunityFocused Full time $60,000 - $85,000

    Job SummaryWe are seeking a Library Support Specialist to join our team. This role involves providing excellent customer service, assisting with programs and events, and contributing to the overall operation of our library network.About the RoleThis is an opportunity to work in a dynamic and customer-focused environment where you can make a real difference...

  • Lead Research Library Specialist

    3 days ago

    Canberra, ACT, Australia beBeeResearch Full time $98,000 - $110,000

    Job Title: Lead Research Library SpecialistThis is a unique opportunity to lead a team of library and archive specialists in the development, care, and provision of access to the National Gallery's research library & archives. You will work with various stakeholders including curatorial, exhibitions, conservation, registration, and learning teams as well as...

  • Senior Library and Information Services Professional

    3 days ago

    Canberra, ACT, Australia beBeeDataManagement Full time $77,250 - $83,878

    The Australian Institute of Criminology seeks a detail-oriented Library and Information Officer to support its mission. The successful candidate will work as part of the library and information services team, providing research and information resources support, publications management, and grants administration.Key Responsibilities:Library: A wide range of...

  • Evening Library Specialist

    3 days ago

    Canberra, ACT, Australia beBeeCustomerService Full time $106,484 - $142,864

    Job Title: Evening Library SpecialistWe are seeking a highly motivated and organized individual to join our team as an Evening Library Specialist.Job Description:The selected candidate will be responsible for delivering exceptional customer service during evening hours, ensuring the smooth operation of our Reading Rooms and Ask a Librarian phone service.Key...

  • Aps 4 – Senior Library Officers, Curatorial And Collection Research

    4 days ago

    Canberra, ACT, Australia National Library Of Australia Full time

    Entry-level opportunity to work in the curatorial section of a leading cultural institution Research and make recommendations to acquire material for the Library's collection Ongoing and non-ongoing roles available As a world leading library, the National Library of Australia offers an innovative and collaborative workplace where exceptional collaborators...

  • Library Support Officer

    3 days ago

    Canberra, ACT, Australia Transport Canberra and City Services Full time $104,000 - $130,878 per year

    Libraries ACT is on the lookout for a friendly, tech-savvy, and community-minded individual to join our team as a Library Support Officer.If you love helping people, enjoy variety in your day, and want to be part of a service that's all about literacy, learning, and connection – this could be your next chapter.What's the Story?As a Library Support Officer,...