Library Support Specialist

1 week ago

Canberra, ACT, Australia beBeeCommunityFocused Full time $60,000 - $85,000
Job Summary

We are seeking a Library Support Specialist to join our team. This role involves providing excellent customer service, assisting with programs and events, and contributing to the overall operation of our library network.

About the Role

This is an opportunity to work in a dynamic and customer-focused environment where you can make a real difference in your community. As a Library Support Specialist, you will be responsible for:

  • Providing assistance to customers, including helping them find books and other resources;
  • Supporting programs and events, such as storytime and author talks;
  • Maintaining the physical and digital spaces of the library, ensuring they are safe and inviting;
  • Contributing to the development of services and operations, through collaboration and innovation.
About Us

We are a leading provider of library services, dedicated to creating inclusive and connected communities. Our team is passionate about literacy, learning, and connection, and we strive to deliver exceptional customer experiences.

What We Offer

We offer a range of benefits, including:

  • A supportive and collaborative work environment;
  • Ongoing training and professional development opportunities;
  • A flexible and diverse workload, with opportunities for growth and advancement.
Selection Criteria

To be successful in this role, you will need to demonstrate:

  • Excellent customer service skills, with the ability to communicate effectively with people of all ages and backgrounds;
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage competing demands;
  • A willingness to learn and adapt, with a keen eye for detail and a commitment to quality.

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