Customer Service Representative
4 days ago
We are seeking a collaborative and service-focused individual to join our Melbourne Service Centre as a Customer Service Officer. This is an excellent opportunity to work in a dynamic and supportive team environment, providing exceptional service to our customers through various channels.
As a Customer Service Officer, you will be responsible for delivering efficient and professional service to our members, assisting with enquiries, and providing information on our product and service offerings. You will also have the opportunity to create opportunities to provide a total solution for our customers' financial needs.
We value our employees and offer a range of benefits, including discretionary bonuses, discounts on financial and lifestyle products, and opportunities for ongoing learning and career development.
Our team is committed to providing a consistently professional and friendly service experience, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.
Key aspects of the role include:
- Delivering efficient and professional service to our members through various channels
- Assisting with enquiries and providing information on our product and service offerings
- Creating opportunities to provide a total solution for our customers' financial needs
- Efficiently processing customers' branch transactions
- Associated administrative tasks
We are looking for a collaborative service professional who is:
- A consistent advocate of our brand
- Results-oriented with the capacity to identify and convert new business opportunities
- Well-organized and able to prioritize effectively
- Proactive and able to work well independently when required
- Able to communicate confidently with a broad customer group
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only shortlisted candidates who meet the above criteria will be contacted.
", "requirements": "We are seeking a permanent resident or Australian citizen to fill this role.
", "benefits": "We offer a range of benefits, including:
- Discretionary bonuses
- Discounts on financial and lifestyle products
- Opportunities for ongoing learning and career development
We value our employees and strive to create a collaborative and supportive team environment.
", "company": "G&C Mutual Bank"}-
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