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Customer Service Representative

2 months ago

Melbourne, Victoria, Australia Australia Post Full time
About the Opportunity

Australia Post is a leading provider of postal and logistics services, and we're seeking a skilled Customer Service Representative to join our team.

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience with our services. You will be responsible for answering customer inquiries, resolving issues, and providing exceptional customer service.

We're looking for a friendly, enthusiastic, and reliable individual who is passionate about delivering excellent customer service. If you're a team player with a solutions-focused approach, we want to hear from you

Key Responsibilities
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service and ensure customer satisfaction
  • Work effectively in a team environment to achieve business objectives
  • Develop and maintain knowledge of our products and services to provide accurate information to customers
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A recognition and reward program for outstanding performance
About Us

Australia Post is a leading provider of postal and logistics services, and we're committed to delivering exceptional customer service. We're proud to be an inclusive workplace that values diversity and promotes equality.