Credit Officer

1 month ago

Sydney, New South Wales, Australia Kennedy Reid Full time

Company Overview

Kennedy Reid is a highly respected leader within the technology space, providing comprehensive onboarding and excellent job training to its employees.

Salary

The successful candidate will be rewarded with a competitive salary of $32-$38+ superannuation, equivalent to a permanent salary, and scope for career progression and development.

Job Description

As a credit/collections officer, you will report into the credit team leader and work with a wider team of 15. Your key responsibilities include:

  • Providing quality customer service to the Accounts Receivable team in Collections, Banking, Credit Applications, and other required functions.
  • Collecting outstanding debts on assigned ledgers.
  • Acting as a team player and collaborating effectively with colleagues and stakeholders within the business.
  • Taking action on all outgoing telephone and email communications regarding outstanding debt on assigned ledgers.
  • Responding in a timely manner to phone messages from customers or internal staff.
  • Escalating queries/collection problems to the Credit Manager.
  • Recording all notes in Customer Maintenance.
  • Monitoring accounts for Reminder and Demand emails/letters.
  • Recommending accounts for Notice of Intention to Sue emails/letters.
  • Reviewing and releasing orders on Hold as needed.
  • Ensuring Customer Information is current and reflects accurate entity names, contact details, addresses, and contact numbers.

Required Skills and Qualifications

To succeed in this position, you will need:

  • 1-2 years of experience in credit/collections.
  • A proactive, 'can-do' attitude – detail-oriented and energetic.
  • Ideally, access to a vehicle.

Benefits

You will enjoy a flexible work environment with 2 days of working from home after an initial training period, office located in Sutherland Shire (Kurnell), and opportunities for career growth and development.

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