
Client Experience Professional
2 days ago
We are seeking a dedicated customer service and administration professional to join our team at a hearing clinic in Eastwood, NSW.
The ideal candidate will be responsible for welcoming clients, scheduling appointments, providing administrative support, and managing the day-to-day operations of the clinic.
This role offers opportunities for growth and development within a leading provider of innovative hearing care solutions.
Key responsibilities include:
- Welcome and manage client experiences for optimal outcomes
- Schedule and confirm appointments for clients
- Provide administrative support to clinicians (Audiologists/Audiometrists)
- Efficiently manage the day-to-day operations of the clinics
To be successful in this role, you will need:
- Prior experience in face-to-face customer service and/or administration
- Passion for delivering an exceptional client experience
- Great communication and active listening skills
- Resilience, self-motivation, and energy
- Excellent organisational and time management skills
As a valued member of our team, you can expect:
- A competitive remuneration package, including base salary plus monthly performance bonuses
- Opportunities for growth and development within a dynamic and supportive environment
Our organisation is part of a global leader in the hearing care industry, present in over 100 countries across the world.
Our employees share a passion for creating a life without limitation through the sense of hearing.
Join us on our mission to make a positive difference in people's lives through better hearing.
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