Fleet Operations Supervisor

3 weeks ago


Geelong, Victoria, Australia McColl's Transport Full time

POSITION SUMMARY

We are seeking a dedicated and safety-oriented Operations Controller to oversee our operational processes, ensuring efficiency and compliance.

This role will report to the Operations Manager and will focus on:

  • Managing and scheduling fleet and personnel movements, including tracking hours and delays;
  • Coordinating customer bookings and delivery logistics;
  • Cultivating strong relationships with existing clients to maintain high service standards;
  • Participating in an on-call rotating schedule for after-hours support;
  • Overseeing fatigue management and compliance measures;
  • Supervising and directing staff members;
  • Assisting with payroll and related administrative tasks;
  • Supporting the commercial operations of the division as needed.

CANDIDATE PROFILE

The ideal candidate will demonstrate a commitment to safety, possess a robust work ethic, and excel in customer service, asset management, and operational enhancement.

Key qualifications include:

  • Relevant experience in a comparable role, preferably in the transport and logistics sector;
  • Proven leadership skills with the ability to inspire and manage a team;
  • Experience in managing both company-owned and subcontractor fleets;
  • Strong customer service orientation with the capability to foster collaborative relationships across various stakeholders;
  • Excellent communication skills, both verbal and written;
  • Ability to work effectively in both team settings and independently;
  • High proficiency in computer applications and meticulous attention to detail;
  • A mindset geared towards continuous improvement and achieving measurable results;
  • Familiarity with compliance systems such as COR, NHVAS, BFM, and Mass Management;
  • Willingness to undertake occasional short-term travel;
  • Knowledge of Enterprise Agreements and Transport Awards is advantageous;
  • Previous experience with workers' compensation and injury management is a plus;
  • A degree in Transport and Logistics is beneficial but not mandatory.


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