Client Experience Advocate

1 week ago

Wyuna, Australia beBeeCustomer Full time $69,000 - $87,000
Consumer Engagement CoordinatorAbout This Role

We are seeking a professional to enhance consumer experience initiatives across the service. The Consumer Engagement Coordinator will play a key role in coordinating and supporting these initiatives, ensuring consumers and their families have a positive healthcare journey.

Key Responsibilities
  • Coordinate consumer participation and experience initiatives.
  • Understand consumer needs and act as a liaison between patients and healthcare teams.
  • Contribute to improving consumer satisfaction and healthcare outcomes through engagement activities.
Why This Role Matters

This is an opportunity to join a dynamic team that values collaboration and professional excellence. You will contribute to creating a more supportive healthcare environment for consumers and their families while pursuing opportunities for growth within the organisation.

Requirements
  • At least 3 years of experience in a consumer/community related position.
  • Understanding of patient, carer and consumer participation in healthcare.
  • Exceptional interpersonal skills and ability to collaborate with internal and external stakeholders.
  • Project management and publication creation experience.

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