Supply Chain Operations Manager

1 week ago


Brisbane, Queensland, Australia C01 Cochlear Limited (Australia) Full time

We are looking for a highly motivated and experienced Supply Chain Operations Manager to join our team at Cochlear Limited in Australia. As a key member of our logistics team, you will play a crucial role in ensuring the timely delivery of our medical devices to customers around the world.

About the Opportunity

This is an exciting opportunity for a seasoned supply chain professional to lead the day-to-day operations of our distribution network. You will be responsible for supervising a team of warehouse staff, managing inventory levels, and overseeing the execution of shipping and logistics activities.

As a Supply Chain Operations Manager, you will work closely with cross-functional teams, including sales, marketing, and customer service, to ensure that our products are delivered to customers on time and in good condition.

Key Responsibilities
  • Manage daily workflows, prioritization, and resource allocation to ensure all sales orders are shipped within agreed service commitments
  • Shipping & Logistics - Oversight & responsibility for ensuring all local labeling activities are completed for identified countries prior to shipment
  • People Leadership - Training of all staff on existing and new kitting work instructions and procedures and ensuring necessary quality checks are completed and records kept
  • Be a problem solver, and act as the first point of contact for any urgent shipment requests
  • Root cause investigation and resolution of all shipping errors notified by customer service
  • Helping to protect & further grow the collaborative working culture
  • Providing first line support to regional customer service and logistics teams in relation to all shipping queries
  • Inventory control & goods inwards
Requirements
  • Past experience working in a medical device distribution/logistics environment
  • Experience with domestic and international freight management
  • Strong communication skills (both written and verbal)
  • Basic knowledge of key Microsoft Office applications (MS Excel, Word, Power Point)
  • Prior experience with an ERP system

The successful candidate will have a strong background in supply chain management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

We offer a competitive salary of AU$120,000 per annum, plus benefits and opportunities for professional growth and development.



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