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Business Development Manager

2 months ago

Homebush, Victoria, Australia Morgan Consulting Full time
Account Executive Job Description

Morgan Consulting is seeking a highly skilled Account Executive to join our team. As the primary point of contact for our clients, you will be responsible for managing and nurturing member relationships, ensuring member satisfaction, and driving business growth.

Key Responsibilities:
  • Develop and Maintain Strong Relationships: Build and maintain long-term relationships with members, ensuring their needs are met and exceeded.
  • Account Management: Serve as the lead point of contact for all member account management matters, providing timely and effective solutions.
  • Industry Insights: Stay up-to-date with industry trends, market activities, and competitors to provide valuable insights to members.
  • Collaboration and Communication: Work closely with sales, marketing, and product teams to identify and grow opportunities within accounts, ensuring seamless communication and collaboration.
  • Problem-Solving: Resolve any issues or problems faced by members, handling complaints and maintaining trust.
  • Record Keeping: Maintain accurate records of member interactions, sales, and account activity using CRM software.
Qualifications:
  • Experience: Minimum of 2 years of experience in account management, sales, or a related role.
  • Track Record: Proven track record of meeting or exceeding targets and member expectations.
  • Skills: Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with members and internal teams.
  • Problem-Solving: A problem-solving attitude with a focus on delivering solutions.
What's On Offer:
  • Competitive Salary and Benefits: A competitive salary and benefits package.
  • Professional Development: Opportunities for professional development and career advancement.
  • Supportive Environment: A supportive and collaborative work environment.