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Front Office Ambassador

2 months ago

Hobart, Tasmania, Australia Accor Full time
Job Title: Front Office All Rounder

We are seeking a highly motivated and enthusiastic Front Office All Rounder to join our team at Mövenpick Hotel Hobart. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide efficient and friendly service to all guests, ensuring their needs are met and exceeded.
  • Assist guests with check-in, check-out, and luggage handling, ensuring a smooth and seamless experience.
  • Respond to guest requests and resolve any issues promptly and professionally.
  • Work collaboratively with the Front Office team to ensure seamless communication and coordination.
  • Assist with valet parking and luggage storage, ensuring guests' vehicles and belongings are secure and well-maintained.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • High level of energy and enthusiasm, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
  • Full Tasmanian Manual Drivers Licence is essential.

What We Offer:

  • A fun and dynamic work environment, with a focus on delivering exceptional customer service.
  • A competitive salary and benefits package, with opportunities for career growth and development.
  • A chance to work with a leading hospitality company, with a reputation for excellence and innovation.