Vendor Management Specialist

3 weeks ago

Sydney, New South Wales, Australia Mirvac Full time

Mirvac is a leading Australian property group with a clear purpose to 'reimagine urban life'. Our company has a rich history of shaping Australia's urban landscape, and we continue to evolve and grow as a thriving ASX-listed property group that leads the way in sustainability, innovation, safety, and placemaking.

As a Vendor Management Specialist, you will play a critical role in ensuring that Digital effectively manages its portfolio of vendors throughout the lifecycle. This includes leading the development and oversight of the Digital Vendor Management framework, working closely with the Group Manager, Digital Workplace Experience, and the Digital Leadership Team (DLT) to align with enterprise standards.

Your responsibilities will include:

  • Developing and maintaining a RACI matrix for vendor management, in conjunction with the Group Manager, Digital Workplace Experience, and the Digital Leadership Team (DLT).
  • Managing day-to-day vendor relationships, working with the Digital Leadership Team (DLT) and Procurement for endorsement and escalation as required.
  • Supporting Procurement and Digital Leadership team in strategic negotiations, renewals, and tenders, through effective data gathering and stakeholder coordination.
  • Ensuring operational execution and compliance with Mirvac's Procurement vendor management policies in Digital.
  • Managing the full vendor lifecycle, including onboarding, renewals, and maintaining a repository of vendors, as well as assisting with purchase orders.
  • Facilitating regular meetings with critical vendors, assessing performance, monitoring KPIs/SLAs, and ensuring compliance, escalating issues to DLT and Procurement as necessary.
  • Managing relationships with vendors and internal stakeholders, ensuring day-to-day operations run smoothly and vendors comply with Mirvac policies and standards.
  • Identifying cost-saving opportunities and assisting with invoice reconciliations as required.
  • Staying informed about industry trends and incorporating best practices into vendor management operations.

Requirements

You will have:

  • A minimum of 8 years' experience in IT, with a focus on information systems, operating systems, databases, and networking, specializing in IT security.
  • A minimum of 3 years' experience in vendor management, preferably within a digitally-focused environment.
  • A Bachelor's degree or equivalent in Business, Information Technology, or a related discipline.
  • In-depth knowledge of Information Security principles and practices.
  • Strong understanding of the principles of identity, risk management, and audit.
  • Ability to guide and influence senior management.
  • Attention to detail and be meticulous in planning and reporting.
  • Strong critical thinking skills with the ability to work in high-pressure situations.
  • Good understanding of ITIL concepts and ITSM toolsets.
  • Highest levels of integrity and confidentiality with strong results and customer focus.
  • Empathetic, with a keen sense of customer service and stakeholder management skills.
  • Diverse thinking and inclusive mindset aligning to Mirvac Values and Digital@Mirvac Culture Code.
  • Strong strategic thinking and operational skills, with the ability to manage multiple vendor relationships simultaneously.
  • Solid understanding of contract negotiation, administration, and vendor performance metrics.
  • Proven track record of optimizing vendor relationships and processes for improved performance and cost savings.
  • Excellent communication and interpersonal abilities, with the aptitude to handle relations with both vendors and company executives.
  • Detail-oriented with robust organizational and project management skills.
  • Agility and adaptability in a fast-paced and dynamic digital business setting.

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