Vendor Coordination Specialist

2 weeks ago

Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time

At ING Bank (Australia) Limited, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed. We're looking for a Vendor Coordination Specialist to join our high-performing team in a permanent role. You'll contribute to the management of our fulfilment requirements and provide support to Vendor & Outsourcing Managers, including risk and cost management, and leading the bank's approach to customer statement delivery.

This role involves managing the quarterly statement run, tracking collateral volumes with third-party suppliers, and ensuring materials are provided in a timely manner. You'll work effectively with Marketing, Retail Tribe, Contact Centre, and Technology teams to ensure vendor compliance to the Banking Code of Practice.

We're looking for a professional with previous experience in a similar role within vendor and fulfilment coordination. You'll need to have demonstrated experience working within a regulatory environment with strong risk awareness. Excellent problem identification and critical thinking skills are essential, as well as strong verbal and written communication skills and the ability to build rapport with key stakeholders.

Key Responsibilities:

  • Management of the quarterly statement run and ownership of the statement run process.
  • Tracking of collateral volumes with third-party suppliers and ensuring materials are provided in a timely manner.
  • Work effectively with Marketing, Retail Tribe, Contact Centre, and Technology teams to ensure vendor compliance to the Banking Code of Practice.
  • Working with Vendor & Outsourcing Managers in managing risk events and associated targets.
  • Payment of invoices across the Vendor Partnerships team.

What We're Looking For:

  • Previous experience in a similar role within vendor and fulfilment coordination.
  • Demonstrated experience working within a regulatory environment with strong risk awareness.
  • Excellent problem identification and critical thinking skills.
  • Strong verbal and written communication skills and the ability to build rapport with key stakeholders.

What's in It for You:

  • Professional development opportunities.
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your wellbeing.
  • An IMPACT day to volunteer on approved sustainability activity.

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