Vendor Coordinator Specialist

3 weeks ago

Sydney, New South Wales, Australia ING Bank (Australia) Limited Full time
About the Role

We are seeking a highly skilled Vendor Coordinator Specialist to join our team in a permanent role. As a key member of our team, you will be responsible for managing ING Australia's fulfilment requirements and providing support to Vendor & Outsourcing Managers.

Key Responsibilities
  • Manage the quarterly statement run and ownership of the statement run process.
  • Track collateral volumes with third-party suppliers and ensure materials are provided in a timely manner.
  • Work effectively with Marketing, Retail Tribe, Contact Centre, and Technology teams to ensure vendor compliance to BCOP.
  • Manage risk events and associated targets with Vendor & Outsourcing Managers.
  • Process invoices across the Vendor Partnerships team.
  • Provide specialist input to relevant risk assessments across all business lines of the bank.
Requirements
  • Previous experience in a similar role within vendor and fulfilment coordination is essential.
  • Demonstrated experience working within a regulatory environment with strong risk awareness.
  • Excellent problem identification and critical thinking skills to escalate incidents or issues to relevant stakeholders.
  • Strong verbal and written communication skills and the ability to build rapport with key stakeholders.
  • The ability to work efficiently and autonomously while utilising multiple systems within a processing environment.
  • A self-starter with a thirst for knowledge and the ability to adapt and make decisions in complex situations.
What We Offer
  • Over 16,000 professional and personal development courses to choose from.
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your wellbeing.
  • An IMPACT day to volunteer on approved sustainability activity.
About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead.

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