Executive Guest Experience Manager

3 days ago

Sydney, New South Wales, Australia beBeeConcierge Full time $100,000 - $130,000

Leadership Role - Chief Concierge

The Chief Concierge is a pivotal leader responsible for overseeing the concierge, bell desk, and door operations teams. This role involves maintaining a seamless and welcoming environment in the lobby and concierge area.

Key Responsibilities:

  • Coordinate guests' needs and handle special requests to ensure superior service delivery.
  • Act as a brand ambassador by developing strong relationships with internal and external stakeholders.

Requirements:

  • Unrestricted working rights in Australia.
  • Minimum of four years' experience in a luxury or upscale hotel environment.
  • At least one year of supervisory or leadership experience.

Preferred Skills:

  • Technological proficiency.
  • Outstanding communication skills.
  • Warm and approachable demeanor.
  • Leadership capability.
  • Organisational strength.
  • Adaptability and resilience.
  • Flexible availability.
  • Physical capability.

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