Restaurant Team Leader

3 days ago


Broadbeach, Australia Mad Mex Full time

About Mad Mex

We're a dynamic Australian owned restaurant chain serving Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats.

Our team is driven by our passion to share the food and culture of Mexico with our customers every day.

We offer competitive salaries and a great culture that thrives on our Latin roots and spicy personalities.

As a Restaurant Supervisor at Mad Mex, you'll take charge during shifts and be responsible for team supervision, ordering stock, banking, and opening/closing the restaurant.

You'll work in all service areas – food prep, grill, counter, and cashier.

We're looking for friendly and outgoing individuals with a strong work ethic and a high sense of responsibility.

You must have a sound knowledge of the day-to-day operations of the restaurant and be able to lead your team effectively.

Previous supervisor experience in hospitality or QSR is highly regarded but not essential.

The salary for this role is around $65,000 - $75,000 per annum, depending on location and experience.

About the Role

This role involves working in a fast-paced environment where you will be required to multitask and prioritize tasks effectively.

You will be responsible for ensuring that customer service standards are met and that the restaurant operates smoothly and efficiently.

  • Responsible for supervising staff and ensuring they are aware of their duties and responsibilities
  • Responsible for managing stock levels and ordering supplies as needed
  • Responsible for maintaining a clean and safe working environment
  • Responsible for handling customer complaints and resolving issues promptly
About You

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

You should also be able to provide exceptional customer service and have a strong commitment to quality and safety.

We offer ongoing training and development opportunities to help you achieve your goals and advance your career.

Benefits

We offer a range of benefits including:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • 50% off all meals and a free meal when you work a 5-hour shift
  • Complimentary access to our Employee Assistance Program
  • Chance to grow your career with an Australian Owned business


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