Restaurant Operations Leader

2 weeks ago


Broadbeach, Australia Mad Mex Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Leader to join our team at Pacific Fair. As a key member of our management team, you will be responsible for leading by example and ensuring exceptional customer service experiences through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and coaching.

The ideal candidate will have a proven track record of building and motivating high-performing teams, with a strong focus on delivering high-quality food and services. You will be an exceptional leader with experience in managing business operations in a shift work environment.

About Us

At Mad Mex, we are passionate about providing our customers with the freshest ingredients and a unique dining experience. Our commitment to building great teams and delivering exceptional customer service is at the heart of everything we do.

We offer a range of benefits and rewards, including our bonus program, competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we want to hear from you.

  • We offer ongoing training and development to help you achieve your goals.
  • We really live our values of Authentic, Connected, Cheeky, Healthy & Own It. Having fun is in our DNA.
  • 50% off all meals and a free Meal when you work a 5-hour shift
  • Have your voice on our employee feedback platform (most companies have this for customers, we have it for our Mad Mex Familia)
  • Grow and develop through exposure to experienced Leaders and Regional Operations Managers
  • Party and join in on fun team bonding exercises


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