Advanced Technical Specialist

2 weeks ago

Saint Leonards, Victoria, Australia beBeeService Full time $85,000 - $105,000
Field Service Engineer

This role offers an exceptional opportunity to excel in a technical field services position, ensuring seamless product operation and customer satisfaction.

The ideal candidate will possess strong analytical skills, with the ability to troubleshoot complex technical issues and implement solutions effectively.

Key responsibilities include:

Technical Implementation & Support:

  • Lead technical deployment, integration, and configuration of medical devices and systems.
  • Collaborate with stakeholders to ensure products meet specific project needs.

Product Maintenance & Troubleshooting:

  • Provide hands-on maintenance, diagnostics, and repair services for medical devices and systems.
  • Identify, analyze, and resolve complex technical issues promptly.

Customer & Stakeholder Engagement:

  • Act as primary point of contact for technical matters.
  • Foster strong customer relationships through regular communication and technical expertise.

Training & Knowledge Transfer:

  • Deliver technical training sessions to end-users on proper use and maintenance of equipment.
  • Develop documentation, training materials, and knowledge-sharing initiatives.

Compliance & Quality Assurance:

  • Ensure all activities comply with relevant quality standards and company policies.
  • Support projects in meeting contractual and operational obligations.

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