Policy Governance Specialist

The role of a Policy Officer & Systems Administrator is to oversee the management of digital platforms, ensuring smooth operation and data integrity. This involves analyzing data to track compliance and generate actionable insights, as well as providing strategic advice at all service levels in relation to policy and incident management systems, processes and issues.

• Maintains a degree of independence to develop a suitable approach in managing the workload and provision of advice and recommendations as well as input to the development of relevant systems, frameworks, team planning and projects.
• Collect, extract, and analyse data from multiple systems to generate reports on quality, safety, compliance, training, and performance.
• Build and maintain dashboards to support organisational insights and identify trends, and opportunities for improvement based on data findings.
• Provides effective coordination and stakeholder engagement to ensure Group policies are developed, reviewed, communicated and monitored in a timely manner including writing style, structure and format.
• Maintain an up-to-date register of policies for which the Group is responsible, identifying any policies due for rescission, transfer, renewal or development and working with the relevant leads to facilitate their timely completion to ensure compliance with legislation, regulatory agencies and accrediting bodies.
• Prepare high quality written advice in the form of reports, briefs, policy, discussion papers, or circulars to inform, respond to requests, or initiate consideration of new policy initiatives.
• Maintain core clinical governance and learning & development systems as the administrator (incident and quality system, policy platforms, learning management systems), ensuring accuracy of data, maintenance, accessibility and resolution of any system failures and troubleshoots issues.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration for core clinical governance systems.
• Delivers technical system support to users and staff (either in-person or remotely).

Develop Policy Approaches

Develop a suitable approach in managing the workload and provide advice and recommendations to support the development of relevant systems, frameworks, team planning and projects.

Analyse Data

Collect, extract, and analyse data from multiple systems to generate reports on quality, safety, compliance, training, and performance.

Coordinate Stakeholders

Provide effective coordination and stakeholder engagement to ensure Group policies are developed, reviewed, communicated and monitored in a timely manner including writing style, structure and format.

Monitor Policies

Maintain an up-to-date register of policies for which the Group is responsible, identifying any policies due for rescission, transfer, renewal or development and working with the relevant leads to facilitate their timely completion to ensure compliance with legislation, regulatory agencies and accrediting bodies.

Essential Criteria

• Demonstrated skills and experience in undertaking all stages of the policy cycle (development, implementation and review).
• Demonstrated understanding and experience in data analysis and reporting including validating and analysing data to track compliance and generate actionable insights.
• Demonstrated understanding of governance systems with proven ability to support and engage relevant stakeholders to maintain system configuration, user access, workflows, and data integrity.
• Excellent organisational skills and demonstrated ability to effectively manage time to prioritise competing demands.
• Demonstrate high level oral and written communication, interpersonal and consultation skills with the ability to build strong working relationships with stakeholders.
• Demonstrated ability to work under broad supervision and to effectively self-manage the day-to-day workflow of the position.
• Demonstrated ability to provide strategic and issue specific advice at all service levels in relation to policy and incident management systems, processes and issues.

Benefits

• Fitness Passport and HCF Private Health Insurance discounts.
• Competitive remuneration package.
• Employee Assistance Program - access to professional counselling and coaching for you and your immediate family.
• Flexible work arrangements.
• Career growth opportunities.