Building Customer Relationships

3 days ago


Melbourne, Victoria, Australia beBeeCustomerCentric Full time $60,000 - $100,000
Personal Banker Role

The role of a Personal Banker involves delivering exceptional customer experiences by meeting end-to-end banking needs. This includes developing expert understanding of customers' current and future goals to design solutions that meet their needs, educating and supporting customers with digital literacy and online banking needs, guiding customers through personalised lending solutions, and building relationships and rapport with customers and colleagues.

Main Responsibilities
  • Deliver win-win solutions for the bank and our customers.
  • Develop an in-depth knowledge of customers' objectives to create tailored solutions.
  • Provide guidance and support to customers on digital skills and online banking capabilities.
  • Help customers navigate customised loan options.
  • Foster strong connections and trust with customers and team members.

We operate under a Community Banking model where profits are reinvested into local communities, backing initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining us, you'll become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships.

Why Work with Us?
  • Making a positive impact that truly matters.
  • Becoming valued and respected as an individual.
  • Enjoying career opportunities and flexibility.

You will also have access to excellent benefits, including health and wellbeing support, discounted gym memberships, and our Employee Assistance Program (EAP).



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