Building Strong Customer Relationships

3 days ago

Melbourne, Victoria, Australia beBeeOpportunity Full time $60,000 - $100,000
Personal Banking Professional

We are seeking a Personal Banking Professional to join our team. This role is ideal for individuals who enjoy working with customers and have strong communication skills.

Key Responsibilities:

  • Welcome all customers to the branch, creating a warm and positive first impression.
  • Assist customers with transactional and savings banking needs.
  • Build strong relationships with customers.
  • Provide relevant banking advice to suit their situation and goals.
  • Refer customers onto our team of specialists when required.
  • Educate customers on new technologies to assist them in the future.

Requirements:

  • Strong background of face-to-face customer service experience.
  • Able to multitask in busy environments.
  • Able to build relationships with customers from all walks of life.
  • Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers.

What We Offer:

In addition to competitive pay and benefits, you will be supported throughout your career and encouraged to take part in fun community projects as a paid volunteer.

Our Culture:

We aim to provide one big, supportive team to help us reach our vision to become one of the world's great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

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