Medical Product Support Professional

5 days ago

Brisbane, Queensland, Australia beBeeCollaboration Full time $60,000 - $80,000
Job Title

We are seeking a skilled and motivated Product Support Specialist to join our team. This is an exciting opportunity to start your career in the medical device industry, where you'll gain hands-on experience in product support, training, and customer engagement.

About Us

Our company has been dedicated to improving patients' lives through leading edge technology and services since 1992. We supply hospitals and healthcare professionals with high-calibre medical solutions from around the world.

Our Values
  • Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands.
  • Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.
  • Taking Ownership - We embrace accountability and initiative, fostering trust, collaboration, and empowering our people to drive success through proactive responsibility.
  • Practising Good Business - We strive to embody integrity, responsibility, and sustainability, involving ethical conduct, transparency, and a commitment to social and environmental stewardship.
  • Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.
Requirements
  • 1–2 years' experience in sales, product support, or customer service (healthcare/medical device industry highly regarded).
  • Proven ability to understand and communicate technical product information clearly.
  • Strong written and verbal communication skills, including presentation ability.
  • Demonstrated organisational and time management skills, with the ability to prioritise tasks.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Salesforce and CRM systems.
  • Ability to build and maintain strong professional relationships with customers and team members.
  • Self-motivated with a willingness to learn and grow within a specialist role.
  • Flexibility to travel for customer visits, training, and events when required.

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