Support Service Champion

4 days ago

Penrith Municipality, Australia beBeeCustomer Full time $70,000 - $114,000
Job Title:

Customer Experience Advocate

Overview of the Role

The Customer Experience Advocate plays a pivotal role in ensuring that customers receive exceptional service and support.

This key position involves collaborating with internal teams to deliver timely and effective resolutions to customer inquiries and complaints.


Responsibilities:
  • Proactively gather customer feedback to identify areas for improvement and implement relevant changes.
  • Collaborate with cross-functional teams to resolve complex customer issues and provide tailored solutions.
  • Maintain accurate records and reports to track customer interactions, providing valuable insights for process improvements.

Required Skills and Qualifications
  • Exceptional communication and interpersonal skills to effectively interact with diverse stakeholders.
  • Ability to work in a fast-paced environment with multiple priorities and tight deadlines.
  • Strong analytical and problem-solving skills to drive results-oriented solutions.
  • Proficiency in using technology to manage customer interactions and enhance overall customer experience.

Benefits
  • A dynamic and supportive work environment that fosters growth and collaboration.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • The chance to make a meaningful difference in customers' lives and contribute to a positive brand reputation.

About This Opportunity

Join a team passionate about delivering exceptional experiences for our customers. We believe in creating a workplace that is inclusive, diverse, and supportive of all employees.

  • Career Support Specialist

    4 days ago

    Penrith Municipality, Australia beBeeEmpowerment Full time $82,000 - $102,075

    About the OpportunitySupporting individuals with disability, injury or health conditions as they prepare for a meaningful career is at the heart of this role.Your Key ResponsibilitiesWork closely with clients to plan next career steps and help them find the right job.Build strong relationships to understand each client's goals, strengths, and support...

  • Senior Support Services Coordinator

    2 days ago

    Penrith Municipality, Australia beBeeTherapist Full time $120,000 - $140,000

    Job OpportunityA dynamic and experienced Occupational Therapist is sought for a hybrid role that combines NDIS clinical services and My Aged Care services. This position offers autonomy to choose between these services, making it ideal for flexible and motivated individuals who can work independently.The successful candidate will be responsible for managing...

  • Therapist for Men's Support Services

    6 days ago

    Penrith Municipality, Australia beBeeCounsellor Full time $84,000 - $99,000

    Job OpportunityWe are seeking a skilled Counsellor to join our team in providing support and specialist group programs to men aiming to change abusive behaviours.The purpose of this role is to provide counselling, support and specialist group programmes to individuals and families through collaborative practices that are:Trauma informedEvidence...

  • Financial Accountant

    3 days ago

    Penrith Municipality, Australia Allara Support Services Full time

    Join to apply for the Financial Accountant role at Allara Support Services Allara Support Services provided pay range This range is provided by Allara Support Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$120,000.00/yr Allara Support Services...

  • Financial Accountant

    2 days ago

    Penrith Municipality, Australia Allara Support Services Full time

    Join to apply for the Financial Accountant role at Allara Support ServicesAllara Support Services provided pay rangeThis range is provided by Allara Support Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$90,000.00/yr - A$120,000.00/yrAllara Support Services is a purpose-driven...

  • Workforce and Service Excellence Leader

    7 days ago

    Penrith Municipality, Australia 365 Care Full time

    365 Care Penrith, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Workforce and Service Excellence Leader role at 365 Care365 Care Penrith, New South Wales, Australia3 weeks ago Be among the first 25 applicantsJoin to apply for the Workforce and Service Excellence Leader role at 365 CareWork options: Hybrid365 Care -...

  • Leading Career Growth

    7 days ago

    Penrith Municipality, Australia beBeeCareer Full time $80,000 - $100,000

    Lead Career Development SpecialistDrive meaningful employment and career growth.You will lead a team to deliver person-centered support, building confidence, developing skills, and securing work. Strengthen partnerships with employers, creating real opportunities for inclusive employment.Key Responsibilities:Guide your team to mentor and support individuals,...

  • Ndis Support Coordinator

    2 weeks ago

    Penrith, Australia Taylored Support Coordination Full time

    **Join Our Warm and Supportive Team as an NDIS Support Coordinator!** **Location**: Penrith, Sydney NSW Are you passionate about making a difference in people's lives? Do you believe in spreading warmth, kindness, and respect every day? If so, we want YOU to join our dedicated team as an NDIS Support Coordinator! At Taylored Support Coordination, we...

  • Support Worker

    1 week ago

    Penrith, Australia Oaktrees Support Services Full time

    **Who We Are**: OakTrees is a NDIS approved Disability Service Provider that facilitates support services within NSW. Our professional healthcare staff are backed by experience, and we know what difference that experience will make! We seek to understand you and your goals to help achieve them together. At OakTrees, we have a keen eye for talent and recruit...

  • Support Worker

    22 hours ago

    Penrith, Australia Oaktrees Support Services Full time

    Enrolled nursing and registered nursing experience encouraged to apply. Great experience and oppurtinity! **Who We Are**: OakTrees is a NDIS approved Disability Service Provider that facilitates support services within NSW. Our professional healthcare staff are backed by experience, and we know what difference that experience will make! We seek to...