Senior Operational Risk Lead

1 week ago

Melbourne, Victoria, Australia Bluefin Resources Full time

About the Role

We are supporting one of our clients to source a Senior Operational Risk Lead within the Complaints, Remediation and Events area of the bank. You will provide Line 1 Risk support for the Customer Resolution and Remediation Portfolio. In this role, you will deliver expert analysis, guidance, and risk management advice, overseeing the control environment and risk assessments for key business initiatives.

Key Responsibilities

  • Leading and managing the Assurance Team, setting objectives, and allocating responsibilities
  • Supporting the Business in reviewing risk profiles and control environments
  • Facilitating Risk Management Forums and preparing specialist content
  • Providing risk advisory support to enable informed decision-making
  • Supporting the development and implementation of effective controls to manage key risks
  • Identifying opportunities to simplify and automate the control environment
  • Conducting regulatory control attestations and supporting internal audit reviews
  • Managing risk data quality and coordinating data for NFR Hub reporting
  • Supporting change risk assessments and the management of risks related to change implementation
  • Driving team culture and employee experience initiatives

What You'll Bring

  • Strong knowledge of Operational Risk Management processes and frameworks
  • Analytical skills to assess risk and control data, identifying trends and solutions
  • Experience leading high-performing teams in changing environments
  • Deep understanding of risk and compliance regulations and frameworks
  • Excellent relationship management skills with key stakeholders and enablers
  • Experience designing and managing business controls
  • A desire to embed risk management in day-to-day operations
  • Ability to challenge the status quo and drive innovation
  • Knowledge of RG271, RG277 and RG78 would be highly regarded
  • Banking and finance industry knowledge, coupled with risk management or internal audit experience

Why Bluefin Resources?

We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone, and we encourage you to discuss any adjustments you may require to our recruitment process or the role itself.

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