Senior Operations Team Lead

1 month ago

Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Team Lead to join our Risk and Compliance team in Melbourne. As a key member of our team, you will play a critical role in helping us manage our AML/CTF risk and reporting obligations.

Key Responsibilities
  • Manage the end-to-end value chain related to AML Operations through onshore and offshore capability centres.
  • Identify, build and maintain key business internal and external stakeholder relationships.
  • Manage the allocation of work AML Analysts & Investigators in cells by using Active Operations Management (capacity and capability forecasting) to ensure adherence to SLO and SLA in the short, medium and long term.
  • Identify and understand trends, how they impact risk and if required take remedial action.
  • Provide informed and timely updates related to operations / function.
  • Prepare detailed reports and updating senior management and executives in relation to sensitive matters and investigations.
  • Support the knowledge of all staff both onshore and in capability centres.
  • Identify opportunities that mitigate risk and improve operational efficiencies.
  • Uplift staff capability to build industry leading financial crime investigators.
Requirements
  • Strong analytical and problem-solving skills.
  • An understanding of AML investigations and reporting of Money Laundering, Terrorist Financing, and other related Financial Crimes.
  • Ability to work in a dynamic and fast-paced team, working collaboratively with other Senior Team Leads, with minimal supervision.
  • Coaching and development of staff and team building to foster cohesion between support functions and production cells.
  • Strong written and verbal communication skills (including business writing) with proven stakeholder engagement.
  • Ability to plan, organise and prioritise self and direct reports.
  • Proactive in problem-solving and putting forward sustainable solutions to business problems.
  • Data analysis and interpretation of operational and quality metrics.
  • Experience in the financial services.
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

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