TOS Process and System Expert – APAC

3 weeks ago


Sydney, New South Wales, Australia DP WORLD AUSTRALIA LIMITED Full time

Job Summary

We are seeking a highly skilled TOS Process and System Expert to join our team in APAC. As a key member of our operations team, you will be responsible for analyzing and mapping terminal processes to identify inefficiencies and document workflows.

Key Responsibilities

  • Analyze and map terminal processes to identify bottlenecks and document workflows.
  • Develop and implement process documentation and optimization to streamline operations.
  • Identify and implement solutions for performance improvement and efficiency gains.
  • Assist in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration.
  • Provide user support, training, and troubleshooting for standardized processes.
  • Collaborate with IT teams and vendors to address system issues and optimize performance.

Requirements

  • Bachelor's degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields.
  • TOS training or experience with port/logistics management systems is a plus.
  • 3-5 years' relevant experience in port operations, terminal systems, logistics, or supply chain.
  • Advanced knowledge of TOS configuration, troubleshooting, and optimization.
  • Proficient in data analysis tools like Excel, Power BI, Tableau.
  • Experience in project management for system and process improvements.

About DP World

DP World is a leading global trade enabler, operating a network of 77 terminals across six continents. We are committed to making trade flow better, changing what's possible for our customers and communities. Our team of over 111,000 employees from 159 nationalities is dedicated to delivering exceptional customer service and driving innovation in the industry.



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