Process and System Expert

4 weeks ago


Sydney, New South Wales, Australia DP WORLD AUSTRALIA LIMITED Full time

Job Summary

We are seeking a highly skilled Process and System Expert to join our team in APAC. As a key member of our operations team, you will be responsible for analyzing and improving terminal processes to drive operational excellence.

Key Responsibilities

  • Analyze and map terminal processes to identify inefficiencies and document workflows.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with IT teams and vendors to optimize system performance and troubleshoot issues.
  • Provide user support and training for standardized processes.
  • Act as the TOS subject matter expert and manage change requests to ensure the system meets operational needs.

Requirements

  • Bachelor's degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, or related fields.
  • 3-5 years' relevant experience in port operations, terminal systems, logistics, or supply chain.
  • Advanced knowledge of TOS configuration, troubleshooting, and optimization.
  • Proficient in data analysis tools like Excel, Power BI, Tableau.
  • Experience in project management for system and process improvements.

About DP World

DP World is a leading global trade enabler, operating a network of 77 terminals across six continents. We are committed to making trade flow better, changing what's possible for our customers and communities.



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