Process and System Expert
4 weeks ago
Job Summary
We are seeking a highly skilled Process and System Expert to join our team in APAC. As a key member of our operations team, you will be responsible for analyzing and improving terminal processes to drive operational excellence.
Key Responsibilities
- Analyze and map terminal processes to identify inefficiencies and document workflows.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with IT teams and vendors to optimize system performance and troubleshoot issues.
- Provide user support and training for standardized processes.
- Act as the TOS subject matter expert and manage change requests to ensure the system meets operational needs.
Requirements
- Bachelor's degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, or related fields.
- 3-5 years' relevant experience in port operations, terminal systems, logistics, or supply chain.
- Advanced knowledge of TOS configuration, troubleshooting, and optimization.
- Proficient in data analysis tools like Excel, Power BI, Tableau.
- Experience in project management for system and process improvements.
About DP World
DP World is a leading global trade enabler, operating a network of 77 terminals across six continents. We are committed to making trade flow better, changing what's possible for our customers and communities.
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