
Operations Coordinator
7 days ago
Are you a skilled professional with expertise in travel operations? If you excel at delivering seamless experiences and thrive in an organized environment, this role could be your perfect fit.
We're seeking a detail-oriented Travel Operations Coordinator to join our team. As the first point of contact for customers, you'll play a critical role in ensuring every traveler enjoys a smooth and enjoyable journey from start to finish.
Key Responsibilities:
- Coordinate visa applications and ensure timely processing
- Prepare, review, and send out accurate travel documentation for groups and independent travelers
- Verify bookings, confirming all details are correct
- Deliver exceptional customer service when responding to queries and feedback
- Collaborate with travel agents, suppliers, and internal teams to maintain efficient operations
- Support pre- and post-travel arrangements, last-minute changes, and incident management
Requirements:
- Minimum 3 years' experience in the travel industry
- Excellent written and verbal communication skills
- Strong attention to detail and effective time management
- A team player who can multitask in a fast-paced environment
- A customer-focused mindset with a proactive attitude
Benefits:
- Opportunities for career growth with a respected travel brand
- A supportive team culture where your contribution is valued
- Security and stability in a full-time, permanent role
What We Offer:
- A dynamic work environment that fosters collaboration and creativity
- Ongoing training and development opportunities to enhance your skills
- A comprehensive benefits package designed to support your well-being
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