Account Manager

3 weeks ago

Toowoomba City, Australia Team Global Express Full time
About the Role

We are seeking a highly skilled and motivated Account Manager to join our team at Team Global Express. As an Account Manager, you will be responsible for providing exceptional customer experiences, nurturing a select portfolio of our most valued clients, and identifying opportunities for cross-selling and upselling.

Key Responsibilities
  • Develop and implement quarterly sales plans for all customers in the portfolio
  • Review and ensure all revenue, rates, cost modelling, billing details, and contractual arrangements are accurate and up-to-date
  • Conduct customer profitability modelling to ensure each customer meets appropriate profitability benchmarks
  • Foster and maintain strong working relationships with management, operational staff, and drivers
  • Establish competitor and market information profiles and report market activities to management
Requirements
  • 2+ years of experience in sales or account management, preferably in a service-based industry
  • High-level solution selling, negotiation, and presentation skills
  • Strong analytical and numerical abilities, with a focus on continuous improvement
  • Key personality traits include positivity, drive, tenacity, and a results-focused mindset
  • Intermediate-level PowerPoint and Excel skills
  • Valid Australian car license
What We Offer
  • Competitive salary above industry standards
  • Upskilling, training, mentoring, and more to support your career development journey
  • Fun and practical employee perks and discounts
  • Flexible work arrangements, including work from home
  • Inclusive parental leave policy that supports all parents and carers
  • Peer recognition awards to acknowledge outstanding contributions
About Team Global Express

We are an Australian-owned transport and logistics business delivering to Australia and New Zealand. We are committed to transforming our operations and striving towards becoming an Environmental, Social, and Governance leader by 2030. Learn more about our story at https://teamglobalexp.com/.

Why Join Us?

We care about our customers, our people, and our planet. We are passionate about innovation and improvement, and we never stop striving for excellence.

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