Account Manager

1 week ago

Toowoomba City, Australia Team Global Express Full time
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at Team Global Express. As a trusted Account Manager, you will be responsible for providing exceptional customer experiences, nurturing a select portfolio of our most valued clients, and identifying cross-selling and upselling opportunities.

In this role, you will work closely with our management team to develop and implement sales strategies that drive business growth and customer satisfaction. You will also be responsible for identifying new prospective customers and helping them to benefit from our bespoke solutions across road, rail, air, and sea.

Key Responsibilities:

  • Develop and implement sales strategies to drive business growth and customer satisfaction
  • Nurture a select portfolio of valued clients and identify cross-selling and upselling opportunities
  • Identify new prospective customers and help them to benefit from our solutions
  • Work closely with management to develop and implement sales strategies
  • Prepare quarterly sales plans for all customers in the portfolio for management review
  • Review, integrity check, and ensure all revenue, rates, cost modeling, billing details, and contractual arrangements are in system and valid
  • Undertake complete customer profitability modeling to ensure that each customer is meeting appropriate profitability benchmarks
  • Foster and maintain strong working relationships with management, operational staff, and drivers
  • Establish competitor/market information profile and report market activities to management

Requirements:

  • 2+ years of experience in a sales or account management position, ideally within a service solution
  • High-level solution selling/negotiation/presentations experience
  • Strong analytical and numerical ability and comprehension
  • Key personality traits and characteristics include positivity, drive, tenacity, analytical, and continuous improvement mindset, and results-focused
  • PowerPoint and Excel skills (intermediate level required)
  • Valid Australian car license
  • More importantly, you take pride in your work, you're driven/energetic, positive, and dedicated

Preferred Qualifications:

  • Experience within the logistics, transportation, supply chain, and/or heavy industries
  • Salesforce experience
  • Power BI expertise
  • Business and/or logistics degree

About Team Global Express

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards
  • Upskilling, training, mentoring, and more to support your career development journey
  • Fun and practical employee perks and discounts
  • Flexible work, including work from home
  • Inclusive parental leave policy that supports all parents and carers
  • Peer recognition awards acknowledge when you go above and beyond

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug and alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
  • TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

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