Account Manager

2 months ago

Toowoomba, Australia Team Global Express Full time

**What you’ll do as an Account Manager**:
As a trusted **Account Manager **, you will be responsible for providing superior customer experiences, nurturing a select portfolio of TGE’s most valued clients, and identifying cross-selling and upselling opportunities. In addition, you’ll identify new prospective customers helping them to benefit from TGE’s bespoke solutions across road, rail, air and sea.

TGE is an Australian company that employs over 10,000 people, and continues to enjoy huge market share & growth, and that’s why Team Global Express is recognised as Australia’s largest intermodal logistics provider. You could be a pivotal part of this success, helping to drive both your career, and our business to new heights.

**Typical duties & responsibilities will also include (but not limited to)**:

- Prepare quarterly sales plans for all customers in the portfolio for management review
- Review, integrity check and ensure all revenue, rates, cost modelling, billing details and contractual arrangements are in system and valid
- Undertake complete customer profitability modelling to ensure that each customer is meeting appropriate profitability benchmarks
- Foster and maintain strong working relationships with management, operational staff and drivers
- Establish competitor/market information profile and report market activities to management

**What are we ideally looking for in an Account Manager? What’s important?**
- 2+ years experience within a sales or account management position, ideally within a service solution, as opposed to a tangible product
- A high-level of solution selling/negotiation/presentations experience
- Strong analytical and numerical ability and comprehension
- Key personality traits & characteristics would include positivity, drive, tenacity, analytical & continuous improvement mindset, and results focused
- PowerPoint & Excel skills (intermediate level required)
- Valid Australian car license
- More importantly, you take pride in your work, you’re driven/energetic, positive, and dedicated

**Extra points for the following (not essential though)**:

- Experience within the logistics, transportation, supply chain, and/or heavy industries
- Salesforce experience
- Power BI expertise
- Business and/or logistics degree

This role can be based from our offices at Toowoomba ( **ample parking available **).

**Think of reasons to apply, as opposed to reasons not to**
- Seeing responsibilities and competencies laid out on paper can sometimes be confronting, imposter syndrome can creep in and mess with your confidence. _

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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