Student Success Manager
2 days ago
Student Success Leader Role Overview
We are seeking a Student Success Leader to lead our team during parental leave cover. This is a full-time, fixed-term role that will be based in Melbourne.
About the Position
As the Student Success Leader, you will head a talented and motivated team dedicated to helping over 20,000 online students achieve their academic goals. You will champion a student-centric approach, ensuring that engagement strategies drive exceptional student experiences while also delivering commercial results for the business.
Working closely with senior leaders and key stakeholders across RMIT Online and RMIT University, you will play a pivotal role in shaping our student success strategies and driving growth.
About Our Organization
We deliver world-class digital learning experiences, focusing on the future of work. Our passionate and nimble team is dedicated to creating a community of lifelong learners who thrive in their careers. Collaborating with industry leaders and experts, we offer top-tier online education using the latest digital tools and technologies.
Key Responsibilities
- Lead and Innovate: Develop and execute a comprehensive student success strategy across our diverse portfolio of 300+ accredited and short courses, using data-driven insights to improve student outcomes.
- Collaboration: Build and maintain strong relationships with teams across RMIT Online, RMIT University, and external stakeholders to enhance student experiences and ensure smooth processes.
- Strategic Leadership: Contribute to the Senior Leadership Group by driving growth initiatives, setting key metrics, and fostering high levels of staff engagement.
- Student-Focused Approach: Maintain a student-centric focus across all success strategies, ensuring clear communication, personalized support, and targeted resources for students, particularly those at risk.
- Team Development: Cultivate a strong, student-centric culture within your team. Ensure all processes are clearly documented, and that team members are well-trained to consistently deliver a high-quality student experience.
- Impact: Use innovative technology and learning analytics to personalize student support, helping students navigate their courses, balance study commitments, and achieve their academic goals.
Requirements
- Leadership and Innovation: Proven experience in leading teams and driving strategy, with a focus on enhancing the student experience through technology and data.
- Collaboration: A natural relationship builder, able to partner successfully with both internal teams and external stakeholders.
- Student-Centric: Passionate about creating student-centric solutions, ensuring high satisfaction and retention levels.
- Analytical Mindset: Ability to leverage data and insights to drive decisions and improve outcomes.
- Strategic Thinker: Comfortable contributing to senior leadership discussions and aligning team goals with business objectives.
Why This Role Excels
- Make an Impact: Shape and execute strategies that will influence the success of a large and diverse student body.
- Culture: Work within a supportive team, collaborating across RMIT Online and the broader university to deliver amazing outcomes.
- Professional Growth: Be part of a strong learning and development culture focused on helping you grow professionally as you lead a team and make a difference.
-
Student Success Manager
2 days ago
Melbourne, Victoria, Australia Rmit Online Full time**Student Success Manager (Parental Leave Cover)**- Full-Time, Fixed Term (December 2024 - July 2026)_- Hybrid Role: In-office Tuesdays & Thursdays (222 Lonsdale Street, Melbourne)_**RMIT Online is on the hunt for a Student Success Manager to join our team for parental leave cover.**As the Student Success Manager, you'll lead a talented and motivated team...
-
Student Success Manager
2 days ago
Melbourne, Victoria, Australia Fourthrev Full timeAs Student Success Manager you will be the key contact for learners enrolled with the career accelerator programme and be responsible for ensuring & enabling learner success at every step.You will support, encourage and guide learners through their career accelerator journey, instilling comfort and confidence in the learner. From welcoming learners to the...
-
MedView Student Success Manager
4 days ago
Melbourne, Victoria, Australia Crimson Education Full timeOverviewJoin to apply for the MedView Student Success Manager role at Crimson EducationCrimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team of 700 that's rapidly...
-
MedView Student Success Manager
3 days ago
Melbourne, Victoria, Australia Crimson Education Full timeOverviewJoin to apply for the MedView Student Success Manager role at Crimson EducationCrimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team of 700 that's rapidly...
-
Student Success
1 day ago
Melbourne, Victoria, Australia Chisholm Institute Full timeAs a Student Success and Well-being Officer, you are accountable for providing holistic, wrap-around support to students, helping students achieve their study goals, engage in student life, and balance their personal well-being and welfare needs.Your key responsibilities include:- Provide generalist support and guidance with enquiries including financial...
-
Medview Student Success Manager
2 days ago
Melbourne, Victoria, Australia Crimson Education Full timeWant to revolutionize the future of education and do meaningful work that transforms future generations' lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We're now in 28 markets and have an ambitious team...
-
Achieve Student Success
1 day ago
Melbourne, Victoria, Australia beBeeStudentProgress Full time $94,560 - $105,600Acknowledge Education is entering an exciting new chapter in higher education and vocational training.We deliver programs across various fields, including health services, social work, engineering design, hospitality, and VET qualifications.Our students are at the heart of our operations. As a Student Progress Officer, you'll play a vital role in helping...
-
Student Success Advisor
4 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeRisepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to...
-
Leader in Student Success
1 week ago
Melbourne, Victoria, Australia beBeeEducator Full time $150,000 - $180,000Job Description:The Head of Senior School will oversee the daily management and administration of staff and students at the senior school, ensuring high academic standards and a positive learning environment. This includes building strong relationships with the community through organising events, conducting student interviews, and coordinating parent...
-
Driving Student Success
1 day ago
Melbourne, Victoria, Australia beBeeLeadership Full time $70,000 - $90,000Job Title:Student Services Officer Team LeaderJob Description:We are seeking an experienced and motivated individual to lead a team of Student Services Officers, responsible for delivering exceptional student experiences.The successful candidate will be responsible for coordinating onboarding, training, and ongoing development for student services staff,...
