Senior Risk Management Professional for Last Mile Delivery
2 weeks ago
At Amazon, we're working to revolutionize the customer experience through innovative logistics solutions. Our goal is to exceed customer expectations by delivering orders quickly, accurately, and cost-effectively. To achieve this, we're continually striving to introduce pioneering products and services in the last mile delivery space.
We're doing this by building a world-class last mile operation, significantly enhanced by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. This role offers an opportunity to work on the cutting edge of innovation, while driving an improved experience for Amazon customers and Delivery Partners.
As a Senior Risk Manager, you'll play a pivotal role in representing Amazon Flex in conciliation meetings with the Australian Fair Work Commission (FWC) and/or other labour arbitration bodies/regulators. You'll be responsible for case intake and management, collaborating closely with our legal team and enforcement owners to mitigate risks, prepare case files, and recommend strategic outcomes.
Key job responsibilities:
Fair Work Commission Representation
- Serve as the primary representative of Amazon Flex in conciliation meetings with the Australian Fair Work Commission (FWC) and other labour arbitration bodies.
- Clearly articulate the company's position, policies, and relevant regulations during conciliation proceedings.
- Negotiate and advocate for mutually beneficial resolutions while safeguarding the company's interests and adhering to legal guidelines.
Legal Support and Risk Mitigation
- Collaborate with the legal, enforcement, and policy teams to assess and mitigate risks associated with labour disputes, compliance issues, and regulatory changes.
- Conduct thorough analyses of all claims, evidence available, and potential repercussions of pursuing arbitration to inform strategic decision-making.
- Advise internal and external legal counsel on specifics and intricacies of SLS and FACT enforcement.
Case File Preparation and Management
- Gather, organize, and maintain comprehensive case files, ensuring accuracy, completeness, and confidentiality.
- Conduct deep dives, gather evidence with the support of the Flex I&O team, and conference with relevant stakeholders to support case preparation and defence.
- Coordinate with internal departments and external counsel to align on case strategies and timelines.
Risk Assessment and Strategy Development
- In conjunction with PC2, identify emerging risks, regulatory trends, and arbitration case outcomes impacting the company's operations, policies, and employee relations.
- Cross-functionally develop proactive risk mitigation strategies and policy recommendations to minimize legal exposure and enhance compliance.
- Develop and provide guidance and training to internal stakeholders on best practices when representing Amazon as a 'witness' in arbitration proceedings.
Compliance Monitoring and Reporting
- Monitor compliance of internal policies relating directly to the Digital Labour Platform Deactivation Code (DLDP), identifying areas for improvement or corrective action.
- Prepare regular reports and presentations for senior management and legal on enforcement-related risks, trends, conciliation and arbitration outcomes.
The estimated annual salary for this position is approximately $120,000-$180,000, depending on location and experience.
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