Customer Service Expert

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $84,000

Are you a customer service expert looking for a new challenge? This role could be the perfect fit

Job Description:

We are seeking a highly organized and friendly individual to provide exceptional customer service and support to our clients. As a Customer Service Officer, you will be responsible for managing daily schedules using an online job management system, processing leads, quotes, and jobs, liaising with contractors and suppliers, and providing administrative assistance to key internal staff.

Responsibilities:

  • Manage technician daily schedules using an online job management system
  • Process leads, quotes, and jobs
  • Liaise with contractors and suppliers
  • Provide administrative assistance to key internal staff
  • General administrative duties as required

Requirements:

To be successful in this role, you must have excellent communication skills, problem-solving skills, organizational skills, and the ability to manage multiple tasks simultaneously. You should also have competence using mainstream IT operating systems and cloud-based software systems.

Benefits:

As an employee of this organization, you will enjoy a range of benefits, including training and development opportunities. We believe in supporting our employees to reach their full potential.

Working Conditions:

This is a full-time position with flexible hours, based in our office. You will be provided with training and a supportive environment to ensure your success in this role.



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