Therapy Services Administrator

6 days ago


Kingswood Park, New South Wales, Australia Cerebral Palsy Alliance Full time
About the Role

The Cerebral Palsy Alliance is seeking a highly skilled and compassionate individual to fill the position of Receptionist and Client Services Coordinator at our Kingswood site. As the face of our organization, you will be responsible for providing exceptional customer service, managing reception duties, and supporting the therapy and Client Services team.

About the Team

Our Kingswood team is a dynamic and innovative group of professionals dedicated to providing high-quality services to individuals with disabilities. As a member of our team, you will have the opportunity to work collaboratively with Occupational Therapists, Speech Pathologists, Physiotherapists, and other support staff to deliver comprehensive and person-centered care.

Key Responsibilities
  • Manage incoming calls and respond to inquiries in a timely and professional manner
  • Perform central reception duties, including scheduling appointments and managing databases
  • Provide administrative support to the therapy and Client Services team, including preparing documents and reports
  • Develop and maintain strong relationships with clients, families, and community partners
  • Contribute to the development and implementation of programs and services that support the needs of individuals with disabilities
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible work arrangements, including compressed hours and working from home options
  • Access to a range of employee benefits, including a tax-free meal and entertainment card, flexible leave options, and a well-being allowance
Requirements
  • A good understanding of the rights and needs of individuals with disabilities
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
How to Apply

If you are a motivated and compassionate individual who is passionate about making a difference in the lives of individuals with disabilities, please submit your application, including your resume and a cover letter, to [insert contact information].



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