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Senior Administrator Therapy Services Coordinator

2 months ago


Kingswood Park, New South Wales, Australia Cerebral Palsy Alliance Full time
About the Role

The Receptionist will be the face of CPA Kingswood, providing exceptional customer service and administrative support to the therapy and Client Services team. This is a permanent full-time position, Monday to Friday, with a focus on building strong relationships with clients and staff.

About the Team

The Kingswood team is a dynamic and innovative group of professionals, including Occupational Therapists, Speech Pathologists, Physiotherapists, and a dedicated client engagement team. We provide intervention in our therapy rooms and operate an organization-funded baby clinic to support children under 2 at risk of Cerebral Palsy.

Key Responsibilities
  • Manage incoming calls and central reception duties
  • Schedule appointments and provide administrative support
  • Contribute to the day-to-day planning and running of the site
  • Develop and maintain strong relationships with clients and staff
What We Offer
  • Access to a tax-free meal, entertainment, and venue benefit card valued at $2,650 per year
  • Flexible working arrangements, including compressed hours and working from home options
  • 12 weeks paid parental leave and 2 weeks paid partner leave
  • 2 additional leave days each year
  • $100 per year well-being allowance
  • Discounted gym membership for you and your family
  • Employee Assistance Program
  • Paid Employee Referral Bonus Program
About You
  • A good understanding and commitment to the rights of people with a disability
  • Outstanding customer service skills
  • The ability to work independently and as part of a team
  • Ability to prioritize work and meet deadlines
  • A flexible and collaborative approach to work
Important Information

At CPA, the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a low level of physical functionality with some inherent requirements.

Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfill the inherent requirements of this role.