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Client Service Specialist

3 weeks ago

NewcastleMaitland, Australia beBeeEmployment Full time $85,000 - $110,000
Key Account Professional

We are seeking an experienced professional to join our team as a Key Account Manager.

The successful candidate will be responsible for building and maintaining key relationships with stakeholders, identifying opportunities for mutually beneficial partnerships within the local community, and providing exceptional support to clients through the job placement process.

The ideal candidate will have a passion for client services, excellent communication skills, and thrive in a fast-paced environment. They will also have demonstrated experience in achieving business targets and KPIs, local labour market knowledge, and strong relationship-building skills.

  • Promote employment programs and services to attract new clients and partners
  • Build and maintain strong relationships with referral partners and stakeholders
  • Provide comprehensive support to clients through the job placement process
  • Undertake proactive marketing efforts to create job opportunities
  • Negotiate work experience placements and transitions to employment
  • Influence career development strategies to meet employer needs
  • Educate stakeholders on workforce diversity and inclusion
  • Promote the benefits of employment to clients
  • Represent us at industry events and conferences
Essential Skills and Qualifications

The following skills and qualifications are essential:

Key Requirements:

  • Proven track record of achieving business targets and KPIs
  • Excellent communication and interpersonal skills
  • Demonstrated experience in relationship-building and stakeholder engagement
  • Knowledge of local labour market trends and opportunities
  • Strong analytical and problem-solving skills

Benefits:

We offer a range of benefits to our employees, including:

  • A competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools

Other Opportunities:

We are committed to providing our employees with opportunities for growth and development. Some of the other opportunities we offer include:

  • Regular performance reviews and feedback
  • Opportunities for career advancement and progression
  • A diverse and inclusive work environment
  • Recognition and reward programs