Client Service Officer

4 days ago

NewcastleMaitland, Australia Demant Group Full time $60,000 - $80,000 per year

Who is Audika?

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients.  We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities

We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in a newly established clinic in Charlestown, NSW on full-time or part-time basis (between Monday and Friday, 9am - 5pm) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational  and customer service skills will help more people get access to better hearing. 

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions. 

You'll be successful in this role if you have:

Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health

Experience working with an older demographic, preferred

Strong interpersonal communication skills and empathy for clients to support their hearing journey

Higher School Certificate (HSC) or TAFE Qualification

Computer literacy skills

What's in it for you:

Permanent Full Time or Part Time role in an established global organisation

Performance incentives

Supportive hearing care team

Professional development through clear career path and professional training

MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia

Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life

Employee Assistance Program

Birthday and Christmas gifts

Our Values:

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. 

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.

#LI-ALOB #audika_Australia


  • Client Services Officer

    4 weeks ago

    Newcastle-Maitland, Australia Finspire Advisers® - Independent Financial Planners Full time

    OverviewLocation: Flexible – Office and / or Home-Based (Negotiable). Applications Open: Now.Finspire Advisers is seeking a Client Services Officer (CSO) to be the welcoming face of our firm and a key contributor to our client experience. This role supports our financial advisers through administrative and client service tasks in a collaborative,...

  • Client Services Officer

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia Police Bank Full time $60,000 - $80,000 per year

    About usChelsea Wealth Management (CWM) is a professional financial advice practice licensed by Matrix Planning Solutions (an Australian Financial Services Licensee) CWM has branches in Penrith, Newcastle and Gosford. CWM is a subsidiary of Police Bank Limited, a member owned bank. Our mission is to help our clients maximise the chances of achieving their...

  • Client Service Officer

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia Crest Financial Services Pty Ltd Full time $60,000 - $90,000 per year

    Client Services Officer (CSO)Location: Crest Office (East Maitland / Georgetown)Employment Type: Flexible (Full time or part time to suit study commitments) About the Role – What You'll Actually Be DoingThis role is the operational engine behind our financial advice process. You'll be the first point of contact for clients, making sure everything runs...

  • Client Services Officer

    4 weeks ago

    Newcastle, New South Wales, Australia Finspire Advisers® - Independent Financial Planners Full time

    Overview Location: Flexible – Office and / or Home-Based (Negotiable). Applications Open: Now. Finspire Advisers is seeking a Client Services Officer (CSO) to be the welcoming face of our firm and a key contributor to our client experience. This role supports our financial advisers through administrative and client service tasks in a collaborative,...

  • Client Service Officer

    4 days ago

    Newcastle, New South Wales, Australia Ignite Full time $60,000 - $80,000 per year

    Are you a compassionate, detail-oriented professional looking for a role where you can make a real difference? We are seeking a Client Service Officer on behalf of a highly respected government organisation that specialises in trust and estate administration. This is your chance to join a team that supports clients during important and often sensitive life...

  • Client Service Officer

    2 days ago

    East Maitland, New South Wales, Australia Crest Financial Services Pty Ltd Full time $60,000 - $80,000 per year

    Client Services Officer (CSO)Location: Crest Office (East Maitland / Georgetown)Employment Type: Flexible (Full time or part time to suit study commitments) About the Role – What You'll Actually Be DoingThis role is the operational engine behind our financial advice process. You'll be the first point of contact for clients, making sure everything runs...

  • Client Services Officer

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia NTI Ltd Full time $60,000 - $90,000 per year

    Your next opportunity:This is an incredibly varied role where you'll focus on providing exceptional customer experiences to existing clients to support their ongoing insurance needs. You'll learn the ins and outs of the insurance industry by working closely with other departments in the business to deliver the best outcome for our clients and customers.This...

  • Client service specialist

    2 weeks ago

    Newcastle, Maitland & Hunter, Australia Premier Estate Agents Full time $40,000 - $60,000 per year

    About the role Premier Estate Agents are seeking a talented Client Service Specialist to join their team in Newcastle, NSW on a contract basis. As a Client Service Specialist, you will play a crucial role in delivering exceptional customer service and administrative support to our valued clients. This role offers a unique opportunity to work in a dynamic...

  • Client Support Officer

    6 days ago

    Newcastle, Maitland & Hunter, Australia Invest Blue Full time $65,000 - $72,800 per year

    Are you someone who wants to work for a Financial Planning business that is placed top 30 Best Places to Work 2025 in Australia and Best Place to Work for Women 2025?Invest Blue has an exciting opportunity to join the Newcastle team. Due to the growth of the team, we are seeking an experienced Client Support Officer to work in the office, full-time, joining...

  • Client Service Officer

    2 days ago

    Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Estate Planning & Admin- Location: Newcastle, NSW, AU, 2300- Req ID: 70838**Client Service Officer - Estate Planning and Administration - NSW Trustee and Guardian** - Ongoing full-time role. 35 hours per week. - Location: Newcastle. Flexible and hybrid working options available after 3 months. - Clerk Grade: 3/4 Base salary $79,032 pa to $86,539...