Strategic Operations Specialist

3 days ago

Sydney, New South Wales, Australia beBeeRisk Full time $80,000 - $130,000

Job Title: Strategic Operations Specialist

About the Role:

We are seeking a highly skilled and motivated Strategic Operations Specialist to join our team. As a key player, you will be responsible for providing strategic direction and support to employers and agencies in achieving strong return to work outcomes and reducing claims costs.

Your Key Responsibilities:

  • Champion a customer-centric culture through proactive relationship engagement and performance trend identification with key employer and agency stakeholders.
  • Support and lead the development and implementation of injury prevention programs and solutions through data analysis, developing and implementing effective strategies to minimize workplace risks.
  • Ensure alignment with statutory and contractual requirements as well as best practice in claims and injury management.
  • Collaborate with internal teams to develop and implement innovative approaches to improve the end customer experience and drive business growth.
  • Comply with internal reporting requirements and deadlines, including information collation as needed.
  • Ensure timely delivery of projects and programs while maintaining compliance with project governance structures, internal and external risks, and audit frameworks.
  • Drive a strong risk and compliance culture, ensuring that relevant frameworks are appropriately understood and implemented across all teams.

Key Qualifications:

  • Strong knowledge of workers' compensation regulations and industry standards.
  • Advanced ability in information analysis and trend identification.
  • Demonstrated ability to develop solutions and programs utilizing internal, industry, and other relevant data points that make a tangible positive impact on workplace injury frequency and severity.
  • Comprehensive understanding of relevant regulatory and legislative compliance requirements that impact the organization.
  • Advanced project management skills and experience in working with and influencing stakeholders.

Why Join Us:

Our organization is committed to enabling a culture where inclusion is embedded, everyone belongs, and new ideas are embraced. We welcome and value talent from all backgrounds, experiences, and ways of working.

As a valued member of our team, you will have the opportunity to grow and develop your career in a dynamic and supportive environment.

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