
Call Centre Sales Team Leader
6 days ago
We are seeking an experienced Call Centre Leader to manage a growing team of sales agents.
About the RoleAs a key member of our sales team, you will be responsible for driving results through effective leadership and training.
Key Responsibilities:- Develop and implement comprehensive training programs for new and existing staff
- Conduct regular team and individual reviews to meet performance targets
- Design and document sales training materials
- Provide coaching and mentoring to enhance staff skills and productivity
- Identify opportunities for improvement and develop strategies to address them
- At least 2 years experience in a similar leadership role
- Proven ability to drive results in a sales environment
- Experience training sales professionals
- Understanding of B2B sales principles desirable
- Previous experience in a call centre setting highly desirable
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Call Centre Team Leader
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Call Centre Manager
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