Call Centre Manager

4 weeks ago

Sydney, New South Wales, Australia Clean Power Australia Full time
Recruitment & Onboarding Manager - Solar & Battery

About Clean Power Australia:

We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.

As part of our continued growth, we are looking for an experienced Call Centre Manager to lead and drive our outbound sales team to new heights.

About The Role:

The Call Centre Manager will be responsible for the daily operation, performance management, and strategic direction of our outbound sales team. This role requires a dynamic leader with a strong background in sales, people management, and an understanding of the renewable energy space — particularly Solar and Battery storage solutions.

Responsibilities:

  • Lead, coach, and manage a team of outbound sales agents to achieve individual and team targets.
  • Develop and implement sales scripts, training modules, and performance monitoring tools to optimise sales conversion rates.
  • Monitor and analyse key KPIs (calls per day, conversion rate, revenue per rep, etc.), taking action to improve underperformance.
  • Work closely with the operations & external sales teams to ensure high-quality leads and customer satisfaction.
  • Implement effective sales and incentive strategies to boost team motivation and performance.
  • Maintain up-to-date knowledge of solar and battery products, market trends, and competitor activity.
  • Prepare regular performance and forecast reports for senior management.

Requirements:

  • Proven experience as a Call Centre Manager / Sales Manager or Team Leader in a high-volume sales environment.
  • Experience within the Solar, Battery, or Renewable Energy industry.
  • Strong leadership skills with the ability to motivate and drive a sales team toward success.
  • Excellent communication, interpersonal, and coaching skills.
  • Data-driven mindset with strong analytical and reporting abilities.
  • Solid understanding of CRM systems and call centre technology.
  • Ability to work under pressure in a fast-paced environment.

Why Work For Us:

At Clean Power Australia, we are committed to providing a supportive and rewarding work environment. In this role, you can expect:

  • Full time hours Monday - Friday
  • Office based in Mascot, close to public transport
  • Supportive & family-feel culture
  • Competitive salary & bonus structure
  • Opportunities for professional development and career advancement
  • Work with a passionate and dedicated team in the sustainable energy sector
  • Vibrant & social office culture, we are a fun bunch

The recruitment process will be a phone interview followed by a face-to-face in our office based in Mascot.

If you are interested, please attach your CV and we will give you a call.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time
  • Industries: Utilities

Referrals increase your chances of interviewing at Clean Power Australia by 2x

Project update: The content includes mentions of project-related items not essential to the role description and has been omitted for clarity.


#J-18808-Ljbffr

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time $90,000 - $120,000 per year

    Sydney offices - Northern SurburbsPermanent opportunityImmediate StartAbout the company:Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.About...

  • Call Centre Manager

    4 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time

    Recruitment & Onboarding Manager - Solar & BatteryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.As part...

  • Call Centre Manager

    4 weeks ago

    Sydney, New South Wales, Australia Linfox Armaguard Pty Ltd Full time

    Join to apply for the Call Centre Manager role at Linfox Armaguard Pty Ltd3 days ago Be among the first 25 applicantsJoin to apply for the Call Centre Manager role at Linfox Armaguard Pty LtdOperating since 1938, Linfox Armaguard Group has evolved from a cash-in-transit business to a leading secure currency supply chain and technology solutions enterprise....

  • Call Centre Manager – Solar

    2 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time $104,000 - $130,878 per year

    Office Based - MascotSenior ManagementSolar & Battery IndustryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the renewable energy sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable...

  • Call Centre Representative

    1 week ago

    Sydney, New South Wales, Australia Temp and Agnew Full time $60,000 - $70,000 per year

    Location: Bankstown, NSWSalary Package: $65,000 + SuperRole Highlights:Our client is looking for an experienced customer service professional to join their busy contact centre team. In this role, you will handle inbound and outbound enquiries across phone, email, and live chat, providing solutions with professionalism and care. You will also be responsible...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Manpower Australia Full time $40,000 - $60,000 per year

    Job Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...

  • Call Centre Representative

    2 weeks ago

    Sydney, New South Wales, Australia Weploy Full time $60,000 - $70,000 per year

    At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without the stress...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Braza Trading Pty Ltd Full time $50,000 - $70,000 per year

    Braza Churrascaria, a busy Brazilian BBQ restaurant, located in Darling Quarter, are looking for an enthusiastic candidate for our Call Centre to work weekends - Fridays, Saturdays and Sundays.Must have excellent communication skills and customer service. Full training will be provided.The main part of the work involves:answering phone callscalling customers...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Manpower Full time $45,000 - $65,000 per year

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...

  • Call Centre Role

    2 weeks ago

    Sydney, New South Wales, Australia Raisers Hub Full time $65,680 - $68,720 per year

    Our call centre team is growing and on the look out for passionate, energetic, friendly people to join our amazing team Raisers Hubare a results-driven fundraising agency, who have been working with incredible local & international charities for over 20 years.  Our fundraising team calls current and past charity supporters to raise awareness and inspire...