Current jobs related to Call Centre - Sydney, New South Wales - Club Med

  • Call Centre

    7 days ago

    Sydney, New South Wales, Australia Kpr Solutions Full time

    Various Sydney NSW locations- Multiple positions available Temp and Perm- Competitive Hourly RatesWe are currently seeking enthusiastic and driven Call Centre Operators. Whether you're looking for a temporary or permanent position, we have great opportunities available for you.**About you**:- Ability to handle relevant administrative tasks efficiently.-...

  • Call Centre

    1 week ago

    Sydney, New South Wales, Australia Club Med Full time

    **WE'RE HIRING**We have an exciting opportunity for an**Call Centre (Omnichannel) & Customer Relations Manager**to join our vibrant Club Med Pacific team Based in our Sydney CBD office with flexible working arrangements, this role is perfect for someone passionate about creating seamless and premium customer journeys.You'll lead and optimise our omni channel...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Employ Full time

    Current banking call centre Management of 5 years minimum required- Undertanding of how to run and manage a busy successful call centre- Seeking a people leader to inspire and champion a growing businessA successful and growing home loan provider is eagerly seeking an experienced successful call Centre Manager to lead a team of 45 agents and 3 team leaders...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Full time

    Sydney offices - Northern SurburbsPermanent opportunityImmediate Start About the company:Green Light is one of Australia's most successful and fastest growing IT services businesses.We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.About...

  • Call Centre Operator

    6 days ago

    Sydney, New South Wales, Australia Allstaff Australia Full time

    Minchinbury Location- Great team spirit- Casual ongoing role $30.95 p/h**CALL CENTRE OPERATOR**YOU WILL DEFINITELY MAKE A DIFFERENCEMinchinbury Location** IMMEDIATE START **Allstaff Australia is seeking an experienced Call Centre Operator to work at an International Charitable Organisation on an ongoing casual basis on Monday to Friday 8am - 4pm. This role...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time

    Overview1 day ago Be among the first 25 applicantsSydney offices - Northern Surburbs, Permanent opportunity, Immediate StartAbout the company: Green Light is one of Australia\'s most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time $90,000 - $120,000 per year

    Sydney offices - Northern SurburbsPermanent opportunityImmediate StartAbout the company:Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.About...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time

    Overview1 day ago Be among the first 25 applicantsSydney offices - Northern Surburbs, Permanent opportunity, Immediate StartAbout the company: Green Light is one of Australia\'s most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base...

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time

    Overview1 day ago Be among the first 25 applicantsSydney offices - Northern Surburbs, Permanent opportunity, Immediate StartAbout the company: Green Light is one of Australia\'s most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base...

  • Call Centre Administrator

    2 weeks ago

    Sydney, New South Wales, Australia St Vincent De Paul Society Full time

    **Call Centre Administrator**:- Date: 9 Oct 2024- Location: Auburn, NSW, AU, 2144- Requisition ID: 1171**About Us**:The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.- We believe our employees are key to our success and offer Learning and Development programs...

Call Centre

2 weeks ago

Sydney, New South Wales, Australia Club Med Full time $90,000 - $120,000 per year

WE'RE HIRING

We have an exciting opportunity for anCall Centre (Omnichannel) & Customer Relations Manager to join our vibrant Club Med Pacific team Based in our Sydney CBD office with flexible working arrangements, this role is perfect for someone passionate about creating seamless and premium customer journeys.

You'll lead and optimise our omni channel strategy across Direct, Indirect, and Online sales channels while aligning the Pacific Call Centre with Club Med's global excellence standards. From enhancing processes to rolling out innovative tools, your focus will be on driving conversion, customer loyalty, and revenue growth.

If you thrive in a dynamic, travel-loving team and enjoy turning big-picture vision into on-the-ground results — we'd love to hear from you

OPERATIONAL MISSIONS

Mission 1: Develop / roll out tools, methods and processes that enhance a seamless customer experience and drive loyalty.

Mission 2: Call Centre Excellence implementation and management (Sales / Service / Customer care / Back office).

Mission 3: Enhance Customer Care and Loyalty

ABOUT YOU

Education : Bachelors degree preferred

Job experience :Omnichannel sales and customer care leadership experience (min 5 years). Strong change management abilities, including operational design and external partner coordination.

Skills:

  • Excellent written skills / Excellent interpersonal skills
  • Excellent Data analytics & analytical comprehension
  • Planning ability, project management, good communication skills
  • Ability to collaborate across global and local teams.
  • Strong selling structure and organisational skills
  • Excellent time management, project management and planning skills
  • Flexibility to work autonomously & in a team environment
  • Ability to take decisions effectively and provide commercial direction
  • Exceptional customer service skills
  • Positive, solution orientated attitude and coaching experience
  • Great presentation skills (sales calls, trainings)

Technical Skills:

  • Advanced analytics (Power BI), CRM systems (CxO), reservation tools (NA, CMTA, Amadeus, Sabre), and chat/email systems.
  • Power point, Simple CMS, Microsoft Excel & Word, Salesforce (preferable but not mandatory).