Senior IT Support Specialist

1 month ago


Sydney, New South Wales, Australia COGNIZANT Full time

At Cognizant, we are seeking a highly skilled Senior IT Support Specialist to join our team. In this role, you will play a critical part in ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:
  • Provide technical support and troubleshooting for IT systems and applications.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and implement process improvements to enhance IT service delivery.
  • Lead and manage projects to ensure timely and cost-effective delivery.

Requirements:

  • 10+ years of experience in IT industry with 4-6 years of experience in Production support engagements.
  • Strong technical skills with a focus on software architecture and development.
  • Excellent communication and interpersonal skills.

About Cognizant:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., we are committed to delivering value to our clients through digital transformation.



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